The other day my 20 pound “guard dog” lost his mind barking at the front door – standard protocol for walkers, cars, other dogs, pretty much anything that threatens his domain (i.e. happens into his view). This time, though, there was actually a bright yellow DHL delivery van idling in the driveway – something was afoot after all! The driver was still standing on my front porch scanning the bar codes and tossing packages to the ground when I opened the door. I was stumped because I couldn’t remember having ordered anything at all recently, let alone 4 things.
“Are you sure those are for me?”
He glanced down at the packages. “Yep, your address but a different name on each package. Have a good one.” And off he went.
I gathered the packages up and brought them inside. I double checked the address labels before he pulled away. Definitely for us. The packaging was all the same gray, plastic bagging but none of the packages were exactly the same shape or size. Some were almost lumpy to the feel, others more regular square shapes inside. And DHL? I was perplexed. A real mail mystery.

I have always loved good, old-fashioned snail mail. The love affair started before email existed, of course, when writing letters by hand was the primary way to stay connected with others. Connection being my driving life force, you can maybe imagine the novels worth of letters I have written across the decades. When I lived in the north Maine woods and only went to town once per week, collecting mail from headquarters was the highlight of the trip. Besides ice cream. That was also a thrill. When my kids were away at summer camp – no tech allowed – I semi-stalked (in the nicest, most sane way) our mail carrier every day to ensure I received any incoming letters at the earliest possible moment.
Back then, the mailbox was a magical portal. You never knew what might show up – postcards, letters, junk mail, packages, absolutely nothing at all. It was all a surprise, every single day. These days, ever since I set up a stop delivery with the postal service while I was on vacation, I get daily email notifications about what’s coming my way. Needless to say, very little arrives in the mail that’s a true surprise.
Which brings me back to those packages…
Remember when I mentioned the force that is the Wrexham AFC marketing department in my prior post about the football club in North Wales featured in the show Welcome to Wrexham? Well, here’s your proof. Just in case all you international fans had forgotten us, here’s a little reminder and shot of goodwill to go with it. Totally brilliant. And a two-fer of a surprise -not only were packages arriving out of the blue, but we also had no idea what was inside. As the Brits say, it was like a lucky dip (in American, that’s a grab bag)! Hats, water bottles, coasters, pins, a stuffed animal of the dragon mascot Rex. The women all got wallets. Why? No idea. But this random gesture sparked so many good feelings. This seems like the marketing equivalent of a random act of kindness. It was this happy little thing that dropped in and brightened our day. It made us all smile and think good thoughts about the football club and the people of Wrexham, Wales. Sometimes small gestures go a very long way.









